Telephone Answering Services

Unanswered calls can lead to missed opportunities …

Your customers need to know that you care about them and that they can get in touch with you easily.  Not answering their calls or leaving them on hold for long periods of time will give them the impression that they are not valued or considered important to you.

Our Call Answering Service, Armchair Answercall, will ensure that your customers are left with a positive impression of your business.  We simply direct your phone lines to Armchair Answercall when you are unable to answer your calls. This could be while you’re in a meeting, out of the office or as overflow cover for your existing contact centre. When your call has been diverted, Armchair Answercall will recognise it and answer it, giving the  impression that they are working within your company. 

  • Calls are answered in your company name whenever you can’t get to the phone
  • Calls are answered within 5 Rings
  • Messages are taken accurately and redirected as instructed
  • Your customers feel valued and confident that their call has been dealt with by the right person
  • Your prospects gain an excellent first impression of your company
  • An increase in customer satisfaction will lead to higher sales and profits
  • Your customers will be more likely to recommend your business to others

For further information about our telephone call answering services please call us on 0333 2200 555 or email: enquiries@5ringstelecom.co.uk